BMG does not offer Full Refunds unless in case of emergency. Our policy is to provide credit for missed programs/classes under specific events. In the event a credit is not acceptable, we will pro-rate the refund to reflect classes missed, or time missed. We are not a volume-based academy, space is limited and a registration or commitment is given priority to space. Anything further will be dealt with on a case-by-case basis. This policy is supported by our legal team and the Limited Liability Company.