BMG does not offer Full Refunds unless in case of emergency. Our policy is to provide class credit towards missed programs/classes, under specific events. Communication must take place prior to the missed program/class, relative to the nature of the absence. Scheduling conflicts, minor illness, and last minute removal are examples of "non emergency" related missed classes; not cases refunded and credited on case-by-case basis.
We are not a volume-based academy, space is limited, a registration or commitment is given priority to space. Anything further will be dealt with on a case-by-case basis. This policy is supported by our legal team and the Limited Liability Company.